David Southgate

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CXO

Talking Shop: Boot camp offers insight for help desk staff

Review of the Help Desk Analyst Boot Camp training seminar

Mar 25, 2003

Project Management

Four approaches to staff reallocation in project management

Reallocating staff to meet unexpected projects has its downside, no matter which method you choose. Planning will help you choose which of these four options is best for you and your IT staff.

Feb 18, 2003

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