MCA Research: Creating a Hybrid Workplace the Works

Last Updated: October 13, 2026 Format: PDF

The pace of digital transformation has never been faster, and nowhere is feeling the impact of that shift more than the workplace. For employees, work is no longer just
about cubicles and commutes – now it’s Zoom calls, Dropbox folders, Google Sheets, and instant messages.

The more work becomes a thing we do instead of a place we go, the more that employees, leaders and company departments alike need to reconsider the work experience they want to create.

To better understand how other IT leaders are managing the transition to the hybrid workplace, Accenture and the Modern Computing Alliance surveyed more than 300 technology decision-makers to understand their goals, successes, and challenges. Here’s what they had to say.

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