Below is a copy of a discussion I had with a Microsoft support representative today, Saturday. I have changed the person’s name to protect the employee, since I’m sure they were only doing what they were instructed to do.
Leslie.
Initial Question/Comment: activation
12:46:36 PM System
Leela has joined this session!
12:46:36 PM System
Connected with Leela
12:46:46 PM Agent Leela
Welcome to Microsoft Customer Service Chat. How may I help you, Leslie?
12:47:11 PM Customer leslie
i cannot activate MY personal copy of windows xp home edition
12:47:24 PM Customer leslie
i am being told that i have activated too many times
12:47:55 PM Customer leslie
this computer has the only installation of this OS to my knowledge
12:48:07 PM Customer leslie
i need to activate to update
12:48:16 PM Agent Leela
Okay, nothing to worry, you can activate your copy of Windows any number of times.
12:48:38 PM Agent Leela
I recommend that you contact our Windows Activation Center in this regard.
12:48:48 PM Agent Leela
Our representatives at this center can be contacted by calling (888) 571-2048, available 24 hours a day.
12:49:41 PM Customer leslie
i do not want to call
12:50:10 PM Customer leslie
i want the product key on the back of my GENUINE copy of xp that i paid for to work
12:50:43 PM Customer leslie
else just give me my money back and i’ll use linux instead
12:51:28 PM Agent Leela
Sorry Leslie, that is the only way to activate your copy of Windows.
12:51:49 PM Customer leslie
no it is not
12:52:00 PM Agent Leela
As the activation process is unsuccessful. over Internet.
12:52:15 PM Customer leslie
i give you the product key, you find someone at MS to make it be accepted over the internet
12:52:47 PM Customer leslie
***** ***** ***** ***** *****
12:53:00 PM Customer leslie
it is mine and only mine, no-one else has this key
12:53:14 PM Customer leslie
now i want it to activate over the internet
12:53:23 PM Agent Leela
Sorry Leslie, I understand your frustration, but apart from there is nothing much I can do.
12:53:24 PM Customer leslie
i do not want another key
12:53:30 PM Customer leslie
i do not have a telephone
12:53:44 PM Customer leslie
ok, find me someone who can
12:53:48 PM Agent Leela
No, there is no need of another key.
12:54:12 PM Customer leslie
put me in touch with someone who can activate my windows
12:54:18 PM Agent Leela
Our activation team will activate with your genuine key.
12:54:27 PM Customer leslie
thankyou
12:54:58 PM Agent Leela
You are welcome Leslie, is there anything else I can assist you with today?
12:55:49 PM Customer leslie
well i need some laundry done, but that could be difficult over the internet
12:56:43 PM Agent Leela
Sorry Leslie, this is Microsoft corporate chat service.